Refund policy

Last updated: October 2026

Nothing to send back

Everything you buy from SHAKEBANAN is digital: you get a file that you download or print yourself. So there is no parcel to return.

14-day money back

Not happy with your purchase after all? You can request a full refund within 14 days of your order.

How to request a refund

Refunds are handled by our payment partner Paddle. Go to paddle.net, look up your order with the email address you paid with and request your refund there. You can also reply to your confirmation email.

Want to know more? Paddle’s refund policy is at paddle.com/legal/refund-policy.